This document explains, in plain language, how 258bet collects, uses, stores, and protects the personal data of Brazilian users. We strictly comply with Brazil's General Data Protection Law (LGPD) and believe you have the right to know exactly what happens with your information.
Six principles that guide the handling of personal data on the platform.
All communications between your device and 258bet's servers are protected by SSL/TLS encryption. Financial transaction data — including Pix deposits and withdrawals — is stored with additional encryption at rest.
258bet only collects the data needed to operate the platform, verify identity, and process payments. No data is collected out of curiosity or for commercial purposes unrelated to the service you signed up for.
258bet does not sell, rent, or trade users' personal data to third parties. Data is shared only with necessary operational partners — payment processors and game providers — and when required by law.
You may request access, correction, portability, or deletion of your personal data at any time, as provided under the LGPD. 258bet responds to these requests within 15 business days via the support email.
Internally, only 258bet staff with a justified operational need have access to sensitive data. Access is controlled by permission profiles and recorded in audit logs.
If a security incident affecting your personal data occurs, 258bet will notify the affected individuals and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD.
This Privacy Policy describes how 258bet, operated at https://258bet.click, collects, uses, stores, shares, and protects the personal data of its users. Data processing follows the principles of Brazil's General Data Protection Law (Lei nº 13.709/2018 — LGPD). By creating an account or using 258bet's services, you confirm that you have read and understood this policy. If you disagree with any provision, please contact us at suporte@258bet.click before proceeding.
258bet collects personal data at different points during your interaction with the platform. The categories of data collected and the contexts in which they arise are described below.
Data you provide directly:
Data collected automatically during use of the platform:
Data minimization principle: 258bet collects only the data strictly necessary for each specific purpose. If a piece of data is not needed to operate the contracted service, it is neither requested nor stored.
Every piece of data collected by 258bet has a specific purpose and a corresponding legal basis under the LGPD. The table below summarizes the main uses:
| Purpose | Data Used | Legal Basis (LGPD) |
|---|---|---|
| Create and manage your account | Full name, CPF, email, phone number, password | Contract performance |
| Identity verification (KYC) | ID documents, selfie, proof of address | Legal obligation / Legitimate interest |
| Processing deposits and withdrawals | Pix key, payment details | Contract performance |
| Preventing fraud and money laundering | IP address, device, transaction history | Legal obligation / Legitimate interest |
| Send support communications | Email, mobile | Contract performance |
| Send promotions and offers (optional) | Email, mobile | Consent |
| Improve the platform and UX | Usage data, clicks, session | Legitimate interest |
| Comply with regulatory obligations | All relevant data | Legal obligation |
258bet does not use your data to build psychological profiles, segment users by sensitive characteristics (race, religion, sexual orientation), or for any purpose not listed above without your explicit new consent.
Marketing communications by email or SMS are only sent to users who gave their consent at registration or at a later stage. You can withdraw that consent at any time via the unsubscribe link in any email or by contacting support.
258bet does not sell users' personal data. Data is only shared in the specific situations described below, always with appropriate data protection in place.
Essential operating partners:
Legal obligations:
No sharing for third-party marketing: 258bet does not share user lists or personal data with external advertisers, affiliate networks, or advertising platforms for ad targeting outside the 258bet environment.
258bet implements technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Technical safeguards in place:
Where data is stored:
258bet user data is stored on servers located in Brazil and/or in countries that offer a level of data protection equivalent to that required by the LGPD. For any international transfers, we apply standard contractual clauses and protective mechanisms as described in Section 9.
No security measure is 100% foolproof. If you suspect unauthorized access to your 258bet account, change your password immediately and contact support at suporte@258bet.click. 258bet will never ask for your password through any support channel.
The General Data Protection Law grants you, as the owner of your personal data, a set of rights that 258bet is committed to respecting and making easy to exercise.
To exercise any of the rights listed below, please contact us at suporte@258bet.click with the subject line "Data Privacy — LGPD". 258bet will respond within 15 business days.
258bet uses cookies and similar technologies to improve your experience on the platform, keep you logged in between sessions, analyze site usage, and detect suspicious behavior.
Types of cookies used:
How to manage cookies:
You can configure your browser to refuse or delete cookies at any time. In Chrome, go to Settings > Privacy and security > Cookies. In Safari, go to Preferences > Privacy. In Firefox, go to Options > Privacy & Security. Please note that disabling essential cookies may prevent the platform from working correctly, including login and bet processing.
No third-party advertising cookies: 258bet does not install cookies from external advertising networks to track your behavior outside the platform. The only cookies used are those strictly necessary for the service to operate.
258bet retains personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law.
Data deletion upon request:
You may request the deletion of your personal data at any time. However, 258bet may retain data needed to fulfill legal obligations, even after account closure. Financial transaction data, for example, must be kept for the minimum period required by law regardless of any deletion request.
When the retention period expires and there is no longer an operational or legal need, data is permanently and securely deleted from 258bet's systems.
258bet is a platform exclusively for adults. We do not intentionally collect personal data from individuals under 18. Registration requires users to confirm they are of legal age and to provide a CPF for verification.
If 258bet identifies that data from a minor was collected — whether through a false declaration at registration or by any other means — the account will be immediately closed, the data will be deleted, and the deposit balance (excluding winnings) will be returned to the legal guardian.
If you are a parent or guardian and suspect that a minor is using the 258bet platform, please contact us immediately at suporte@258bet.click with the subject line "Proteção de Menor". Our team will act quickly to block and close the account.
In some operational cases, personal data of 258bet users may be transferred to or processed on servers located outside Brazil — for example, when game providers or IT infrastructure providers operate servers in other countries.
258bet ensures that any international transfer of personal data only takes place to countries or organizations that provide an adequate level of data protection, as assessed by the National Data Protection Authority (ANPD), or through the adoption of appropriate contractual safeguards, such as:
For details on specific international data transfers or the safeguards applied, contact us at suporte@258bet.click with the subject line "International Data Transfer".
258bet may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered.
258bet has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and handling requests related to personal data.
To exercise your rights as a data subject or for any privacy-related questions:
258bet is committed to responding to all personal data requests within 15 business days from the date the request is received. For more complex cases requiring additional investigation, the deadline may be extended by up to 15 business days, with the requester notified of the reason and the new timeline.
Filing a complaint with the ANPD: If you believe that 258bet's processing of your personal data violates the LGPD and you have not received a satisfactory response through our support channel, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), as provided under Art. 18, § 1 of the LGPD.
The LGPD grants you clear rights over your data. See how to exercise them on the platform.
You may request confirmation that 258bet processes your data and obtain a copy of all personal data we hold about you, including the purpose and legal basis for each processing activity.
If any information registered on 258bet is incorrect, incomplete, or out of date, you can request a correction. Details such as your full name, address, and email can be updated directly in your profile or by contacting support.
You may request the deletion of data processed on the basis of consent. Data subject to a legal obligation (such as financial records) must be retained for the minimum period required by law, even after the request is submitted.
You may request your personal data in a structured, machine-readable format to transfer it to another controller, in accordance with ANPD regulations.
You have the right to know which entities 258bet has shared your data with, the purpose of each processing activity, and the legal basis authorizing it.
You may object to the processing of your data based on legitimate interest when you believe your fundamental rights outweigh 258bet's interest in that specific processing activity.
You may request the temporary blocking of data that is unnecessary, excessive, or processed in violation of the LGPD while 258bet reviews the situation.
When processing is based on consent — such as sending marketing communications — you may withdraw that consent at any time, without penalty, via the unsubscribe link in any email or by contacting support.
To exercise any of these rights, send an email to suporte@258bet.click with the subject line "Data Privacy — LGPD". 258bet responds within 15 business days.
Privacy policies are usually long documents packed with technical language that no one reads until they need to. At 258bet, we take a different approach: we want you to clearly understand how your data works on the platform — because transparency is part of the respect we have for our users.
When you create your 258bet account and provide your CPF, address, and phone number, that information has a clear purpose: to verify that you are who you say you are, that you are 18 or older, and that you are in Brazil. This is not pointless red tape — it is a legal requirement for betting platforms and a protection for you, ensuring no one can use your CPF to open an account in your name without your knowledge.
When you make a deposit via Pix, the transaction data is recorded in 258bet's system — not because we want to monitor your finances, but because the Brazilian Central Bank and anti-money laundering regulations require financial platforms to retain that history for at least five years. If you ever need to dispute a transaction or prove a deposit to the Receita Federal, that record is there to protect you too.
Day to day, 258bet uses behavioral data — which games you access, at what times, and for how long — to improve the platform. If we notice that the live roulette is loading slowly on Android devices at certain hours, that data helps us fix the problem. This is not a privacy violation — it is a legitimate use of data to improve the service you rely on.
And when you decide you no longer want to play at 258bet? You can request account closure and deletion of your data at any time through support. What 258bet will retain is the minimum required by law — financial records for the legally mandated period — and nothing more.